We are BT’s retail specialists

Our retail experts have a proven track record of creating innovative solutions for real business problems. We make things easier for you and your customers.
Easy to buy. Easy to sell. Easy to manage. Easy to grow.


As a strategic retail technology partner, we provide our clients with a one-stop shop for a whole suite of best-in-class products and services:

  • Store
  • e-commerce
  • Customer
  • Supply chain
  • Services
  • Connect


Our capabilities combine into business solutions enabling retailers to provide a seamless customer experience; drive efficiency and empower staff; and build an agile and scalable operation:

  • Omni-channel
  • Mobile
  • Customer engagement
  • International
  • Operational excellence

Our award-winning solutions are behind some of the world's largest, most successful retail organisations

Austin Reed
The co-operative food
New Look
Pets At Home
Thomas Pink

"We have come to appreciate the quality of BT's service delivery. The way that they engage and partner with us is very good indeed. BT has enormous resources, a huge breadth of services, and its capabilities in terms of research and development and thought leadership are second to none."

Mark Sutton, Director of IT, Mothercare Group

Upcoming events

3-4th September 2014 - W Barcelona

European Online Retail Forum Icon of external link

From a programme packed full of un-missable insights, thought provoking case studies and strategic takeaways to our interactive Round Tables, the European Online Retail Forum is truly an event like no other. 2014 focuses on 4 key areas: 1. Marketing – with a special focus on social 2. Mobile – how to make it work 3. Global, and cross border trading 4. Omnichannel, joining up the dots

From the blog