We are BT’s retail specialists

Our retail experts have a proven track record of creating innovative solutions for real business problems. We make things easier for you and your customers.
Easy to buy. Easy to sell. Easy to manage. Easy to grow.


As a strategic retail technology partner, we provide our clients with a one-stop shop for a whole suite of best-in-class products and services:

  • Store
  • e-commerce
  • Customer
  • Supply chain
  • Services
  • Connect


Our capabilities combine into business solutions enabling retailers to provide a seamless customer experience; drive efficiency and empower staff; and build an agile and scalable operation:

  • Omni-channel
  • Mobile
  • Customer engagement
  • International
  • Operational excellence

Our award-winning solutions are behind some of the world's largest, most successful retail organisations

Austin Reed
The co-operative food
New Look
Pets At Home
Thomas Pink

"We have come to appreciate the quality of BT's service delivery. The way that they engage and partner with us is very good indeed. BT has enormous resources, a huge breadth of services, and its capabilities in terms of research and development and thought leadership are second to none."

Mark Sutton, Director of IT, Mothercare Group

From the blog

PetPad set to revolutionise store operations

How big a change is mobile for retailers? At Pets at Home, the roll-out of the ‘PetPad’ is being described as revolutionary – on a par with the introduction of barcodes and Chip & PIN and se...

John Moore John