We are BT’s retail specialists

Our retail experts have a proven track record of creating innovative solutions for real business problems. We make things easier for you and your customers.
Easy to buy. Easy to sell. Easy to manage. Easy to grow.


As a strategic retail technology partner, we provide our clients with a one-stop shop for a whole suite of best-in-class products and services:

  • Store
  • e-commerce
  • Customer
  • Supply chain
  • Services
  • Connect


Our capabilities combine into business solutions enabling retailers to provide a seamless customer experience; drive efficiency and empower staff; and build an agile and scalable operation:

  • Omni-channel
  • Mobile
  • Customer engagement
  • International
  • Operational excellence

Our award-winning solutions are behind some of the world's largest, most successful retail organisations

Austin Reed
The co-operative food
New Look
Pets At Home
Thomas Pink

"We have come to appreciate the quality of BT's service delivery. The way that they engage and partner with us is very good indeed. BT has enormous resources, a huge breadth of services, and its capabilities in terms of research and development and thought leadership are second to none."

Mark Sutton, Director of IT, Mothercare Group

Upcoming events

21 - 22 May 2014 - Whittlebury Hall, Northamptonshire

BT for Retail Summit: Retail Unplugged

A two-day conference with inspiring retail speakers, demos, debates – and dinner. See the full range of retail solutions from one trusted and strategic partner, under one roof.

From the blog

The mobile dilemma

The word on everybody’s lips at the recent Retail Business Technology Expo  in London was ‘mobile’.  But mobile meant quite different things to different suppliers at the event. ...

Rick Savage Rick

It’s deadline time for technology awards

If you’ve not already submitted your entry, you’ve got just until this Friday, 21 March, to be in with a chance of winning a coveted BT Retail Week Technology Award. The glittering awards ceremony...

David Grossman David