Learning
Smarter, quicker, more cost-effective training
We've built a reputation for highly engaging and innovative learning solutions. In fact, they’ve proven so successful with retailers that we now have a whole new division focused purely on learning – BT Learn Diverse.
We help our clients – in retail, hospitality and education – to induct, retain and develop talent. And get a better return on their investment.
Our focus is learning
For a lot of companies, training is a pain.
And if you’re still using bulky staff manuals, face-to-face sessions and tons of handouts that generate reams of illegible notes in forgotten ring binders, we’d agree. That is a pain. Not to mention expensive, time-consuming and ineffective.
It’s what people learn, not what you tell them, that counts.
Our solutions empower people; providing them with access to information, improving their knowledge and driving their personal development.
Through smarter use of technology, we create solutions that deliver the results you need in key areas, including:
- induction
speed the process, cut the costs and get everyone up and running quickly - compliance
engaging, interactive training covering everything your people need to know by law - work-place simulator
practise with the systems, items and software actually used in-store, while at the till - in-store support
put the latest product and marketing info at people’s fingertips - qualifications
recognised vocational courses without the time and cost of traditional methods - career management
access anywhere to monitor, assess and nurture your stars of the future
Learning our lesson
At BT, we’ve already seen these benefits ourselves because we’re one of the few organisations to have implemented e-learning on a major scale.
We also host one of Europe’s biggest e-learning programmes, for the UK Ministry of Defence, supporting over 200,000 personnel worldwide. We can draw on our networked IT skills, giving us unparalleled reach, resources and expertise and enabling us to deliver a secure, reliable technology platform for your learning programme.
Further Information on our learning services...
Download the E-learning Essay (PDF 108kb)
Watch the learning video
Visit BT Learn Diverse
Read the WHSmith case study (PDF 70kb)
Read the Bodycare case study (PDF 165kb)
The Benefits of smarter training
By using our solutions, you can:
• nurture talent and manage succession more easily
• reduce employee turnover by up to 50%
• cut in-store training costs by as much as 35%
• cut support calls by up to 46%
Get more information on our training and learning solutions from BT Learn Diverse, or submit a query and we’ll get back to you.
























