videos

BT Expedite & BT Fresca Multichannel retail specialists overview

BT Expedite & BT Fresca Multichannel retail specialists

2 minutes 56 seconds

Learn about the technology solutions that are helping JJB Sports fight through tough economic times

BT Expedite & JJB Sports strike with winning technology

3 minutes 50 seconds

Overview of the store services we provide and Brian's view on working with us

Customer: Brian Scott, Pets at Home

2 minutes 37 seconds

Overview of the services we provide and comments from the Head of Business System on working with us

Customer: Tony Smollett, Halfords

1 minute 38 seconds

Overview of the E-commerce services we provide and comments from Peter on working with us

Customer: Peter Trainer, Matalan

2 minutes 28 seconds

Overview of the store services we provide and comments from the Group Head of IT

Customer: Steve Ash, Mothercare

1 minute 27 seconds

Overview of a Learning project we are delivering for the Co-op

Customer: David Wilkinson, Co-op

1 minute 27 seconds

Interview at the BT Retail Week Technology awards including comments from the Group IT Director on working with us

Customer: John Bovill, Aurora Fashions

1 minute 30 seconds

A short overview of the evening, featuring the opening speeches, VIP reception, ceremony and after-dinner celebrations

500 retailers, 11 Awards, 5 judges and lots of reaction in three minutes

3 minutes 15 seconds

Aurora Fashions talk about the success of Oasis’ mobile gift voucher scheme, the first for a fashion retailer in the UK

EPoS Initiative of the Year: Oasis

1 minute 23 seconds

Paula Evans and Andy Tudor describe the team spirit that underpins Aurora Fashions

Winners of IT Team of the year: Aurora Fashions

1 minute 13 seconds

Commercial Director Stuart Grant celebrates recognition for all the hard work put in by the team behind Mint Velvet

Project Implementation of the Year: Mint Velvet

1 minute 6 seconds

Halfords discuss the new features – free delivery to store and text and collect – that were praised by the judges

Multichannel Integration of the Year: Halfords with BT Expedite

1 minute 27 seconds

IT projects that caught the eye at this year’s event, Joanna picks out Aurora Fashions and Halfords for special mention

Joanna Perry, Acting Features Editor, Retail Week

2 minutes 37 seconds

Two out of three ain’t bad, but John thinks it should have been a hat-trick for Aurora fashions at the awards

John Bovill, Group IT Director, Aurora Fashions

1 minute 30 seconds

Get a quick overview of the event, including feedback from retailers, partners and people in our team

Two days, four presentations and ten breakout sessions in three minutes

3 minutes 20 seconds

Halfords and Clarks describe the pains and gains of rolling out click and collect

Implementing Multichannel

1 minute 7 seconds

Latest research highlights the differences between UK and US retailers in multichannel best practice

Martec Multichannel Report

53 seconds

Supply Chain - Robin Coles & Diane Neaven

Supply Chain solutions

2 minutes 8 seconds

Give your in-store staff access to the information that will help them offer better service to more savvy customers

Assisted Service

2 minutes 1 second

Targeted email management and predictive modeling nets a massive return in just 14 days

CRM and loyalty

2 minutes 37 seconds

The Co-op Group rolls out the CITRUS portal - and dumps the old staff manuals

E-learning

2 minutes 8 seconds

Social media and mobile technology are changing the way customers interact with your brand

Innovation Through Technology

1 minute 36 seconds

Retailers and suppliers are moving towards more modular set-ups as Mothercare shares its SOA experiences

Service Orientated Architecture

1 minute 32 seconds

Sally Taylor, Head of Learning for BT Learn Diverse, provides an overview of product sets and how it can help retailers

BT Learn Diverse

2 minutes 22 seconds

Overview our E-commerce and online marketing services featuring Matalan and the BT Fresca team

Services: E-commerce and Online Marketing Services

2 minutes 03 seconds

Overview including testimonials from Brain Scott, Pets at Home and Tony Smollett, Halfords

Services: Store and Point of Sale

2 minutes 03 seconds

Comments on two key insights: IT budgets remain stagnant and ecommerce priority investment area

Martec roundtable: Brian Hume, MD, Martec

1 minute 6 seconds

Hear the views of retailers John Bovill and Mike Padfield on the latest research findings

Martec roundtable: Retailer perspective: Aurora Fashions and White Stuff

1 minute 24 seconds

Special Projects Editor, comments on anecdotal evidence from hosting the roundtable

Martec roundtable: Joanna Perry, Retail Week

1 minute 39 seconds

Rich Lowe, outlines his views on the Martec IT in Retail research from the BT Tower

Martec roundtable: CEO, BT Expedite

1 minute 25 seconds

Short overview of Martec IT in Retail roundtable discussion with views from participants

Martec roundtable: Interview highlights

2 minutes 20 seconds

Talks about emphasis on shift to multichannel and mobile to take businesses forward

Martec roundtable: Tim Danaher, Editor, Retail Week

1 minute 29 seconds

Richard Dodd comments on how IT departments are coming to the forefront of business

Martec roundtable: COO, BT Expedite

1 minute 31 seconds