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Case studies

Crabtree & Evelyn: VDC & Managed Payments

Cloud-based point of sale gives retailers, virtually, everything they need.  Crabtree & Evelyn makes the leap to virtual data centres and a managed payment service

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Lyle & Scott: F-Commerce and M-Commerce

Facebook commerce and mobile site push fashion retailer Lyle & Scott ahead of the pack

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Thomas Pink: Supply Chain

Thomas Pink brings international retail, franchise and wholesale stock management together. 

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Mothercare: Store and Point of Sale

Mothercare improves service and saves money by consolidating its in-store solutions and networked IT services with BT

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JJB Sports: Integrated store

JJB Sports has always been keen to get the latest technology in place to provide customers and staff with what they need. The latest project has seen the sports etailer roll out our Integrated Store solution. Now every store – no matter what size – can offer a full range of stock to customers.

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Thomas Pink & Warehouse: Integrated Store

With IT teams from both Thomas Pink and Aurora Fashions (owners of Warehouse, Oasis, Coast and Karen Millen) looking for ways to get a fully integrated multichannel solution in place, without disrupting the ongoing day to day business, they struck on the idea of working together. They wanted to keep up with the pace of change in multichannel retail and spread the costs.  And we were more than happy to get involved.

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JJB Sports: Learning solutions

Sports retail success is all down to better training and communication.  JJB Sports cuts paper costs and increases staff confidence with BT View.

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Musto: Ecommerce

Musto, a leading lifetyle-clothing brand, grows revenues and reaches new markets with a transactional website from BT Fresca

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Aurora: Multichannel Solution

BT Expedite has helped Aurora Fashions launch transactional web-based stores for its brands, providing customers with innovative service options

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WHS: Mobile Technology

WHSmith has implemented an In-Store Scanning system from BT Expedite into its high street and travel outlets, to automate manual processes, improve staff productivity, and boost customer service

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Schuh: Managed Services

Managed services from BT Expedite help Schuh enhance customer service and improve productivity at reduced cost

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Bodycare: BT Jigsaw Solution

A ground-breaking, competency-based solution, sitting on an industry-unique framework is set to more than triple throughput of staff sitting Bodycare’s existing retail NVQ programme, whilst reducing traditional assessor time and administration costs by as much as 62%.

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Findel: BT Voice Platform

BT Voice platform helps Findel fast track M&A integration projects and more quickly achieve profitable growth

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Austin Reed: End to End Solution

An end to end BT Expedite solution mitigates risk and enables business sustainability for Austin Reed Group, while radically improving sales and customer service

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