Blog

Omnichannel

It’s just one application….

So, you’ve decided that an application needs replacing, a web site needs a refresh, or maybe you are forced into a change for the sake of a compliance issue that you weren’t expecting.  ...

Cy Pearson Cy

The Ex Files: The truth was in here

70 leading retailers were drawn to the BT Tower recently in search of the truth about UFOs – those unfortunately frequent occurrences that make life difficult for retailers. A mix of non-believers, ...

Jessica Snelling Jessica

Managing digital disruption and innovation in retail

At our recent Ex Files event, Forrester analyst Michelle Beeson provided some stats and insight from the group’s most recent omnichannel research, which revealed that in the age of the hyper-connect...

Diane Gane Diane

RBTE with Pets at Home & Phase Eight

The recent Retail Business Technology Expo brought together the UK retail technology industry. Filled in the hall of London Olympia the show was bigger and busier than ever. Everyone was talking about...

Mark Denton Mark

Why the Omni-channel swap shop won’t stop

“Omni-channel” is about the buzziest of buzzwords at the moment. As customers we are waltzing  between digital and physical worlds as we attempt to get a bargain, get inspiration, de-risk our dec...

Nicola Millard Dr Nicola

London calling for retail technology future

Our annual retail technology conference hit the capitol for the first time as more than 120 leading retailers got together near St Paul’s to discuss current challenges, future plans and the technolo...

Diane Gane Diane