e-gift cards, mobile vouchers & points-based loyalty

Easy to sell, easy to track, easy to manage, easy to use



e-gift cards, mobile vouchers and points-based loyalty

In an increasingly cashless society, consumers want flexible, simple ways to redeem electronic gift cards or vouchers.

As well as reducing your cost of ownership by up to 30 per cent (compared with paper-based vouchers), our award winning gift card management solution:

provides real-time updated balances

makes gift cards redeemable across the business as soon as they are activated

can be topped up for repeated use

reduces fraud

increases front-end productivity – with transactions performed in under 30 seconds.

Our mobile marketing solutions also enable you to leverage your customer insight and offer highly focused promotions direct to a customer’s mobile.


CRM & Loyalty



Set up and tailor a flexible rewards programme that really meets your needs

Our points-based reward manager tool is a multichannel, multicurrency, multi-geography, multi- or single-tiered solution that provides you with the flexibility you need to tailor your points programme.

It’s been developed over 20 years and is used by retailers in the US, Australia and the UK.

It’s flexible enough to work with vouchers, multi-purpose loyalty cards, voucher clouds, text messages and smartphone apps. And reward redemption can be push or pull – immediate discounts at the till or monthly/annual voucher awards.

You can choose to manage the loyalty tool (or parts of it) in-house or we can take care of it for you.

"After a review of the market, BT Expedite’s retail CRM solution shone through. We currently partner with BT in the areas of merchandising and e-commerce and we’re looking forward to working closely with the CRM team and implementing our next phase of loyalty."

Jason Moon, IT Director, Notcutts

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Case Studies

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Managing digital disruption and innovation in retail

At our recent Ex Files event, Forrester analyst Michelle Beeson provided some stats and insight from the group’s most recent omnichannel research, which revealed that in the age of the hyper-connect...

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Loyalty is a two way street: behind the scenes

At a recent retail technology event hosted at BT Tower, Alex Field lifted the lid on Thomas Pink’s loyalty processes and showed how a move away from traditional analysis has resulted in a business s...

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Loyalty is a two way street: the shopfloor revolution

Our recent loyalty and CRM event at BT Tower included two presentations from retailers currently pushing the boundaries of technology and analytics to deliver a better service for customers and more e...

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