Points-based loyalty programmes
Our points-based reward manager tool is second to none.
Now in its 20th year it has been used widely by retailers in the US, Australia and the UK.
A completely flexible tool that provides baseline points as well as ad-hoc reactive (or proactive) points rewarding based on customer activity (or competitor activity).
A multichannel, multicurrency, multi-geography, multi-tierred or single tiered and multi-brand solution – this tool truly can provide you with the flexibility you need to tailor the points programme based on your precise needs (and growing sophistication).
Points rewarding is also, highly flexible – through vouchers, to multi-purpose loyalty card (identifier as well as centralised points-balance), to voucher clouds, SMS, smart phone apps. Redemption can be push vs pull – such as immediate discount at pos rather than monthly, or annual voucher awards.
The loyalty tool can be managed by you – in-house – or parts of it, or all of it can be managed by our CRM Loyalty experts.