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all press releases

Cath Kidston finds BT knocks spots off rivals

Wednesday 22 May, 2013

BT Expedite & Fresca has signed a deal with Cath Kidston Ltd, the global lifestyle brand, to design and build a new e-commerce website for the company.

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BT Expedite & Fresca appoints new CEO

Monday 20 May, 2013

David Grossman has been appointed Chief Executive Officer of BT Expedite & Fresca.

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Wednesday 15 May, 2013

Notcutts is working with BT Expedite to implement a new loyalty, CRM and clienteling solution. As part of the new initiative, the garden and outdoor specialist is bringing its outsourced loyalty solution in house. This means Notcutts will be able to drive more responsive and proactive services to its customer base, through improved customer insight.

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Shoppers to Get Free BT Wi-fi at Fenwick Department Stores

Wednesday 1 May, 2013

BT today signed an agreement with Fenwick Ltd giving shoppers free, unlimited wi-fi at its 11 UK premier department stores. Some 64 million annual store visitors will now be able to use the internet while browsing.

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Monday 22 April, 2013

BT Expedite, BT’s multichannel retail specialist business, has helped Claire’s launch a state-of-the-art e-commerce platform, providing international delivery capabilities to more than 180 countries worldwide, with the ability to purchase in Pounds Sterling or Euros. Claire’s is one of the world's leading specialty retailers of jewellery, hair, cosmetics and accessories.

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Free BT Wi-fi while you shop at Eight PRUPIM UK Shopping Centres

Tuesday 9 April, 2013

More than 118million shoppers will have access to free Wi-fi at eight of the UK's leading shopping centres, following the signing of a new partnership between PRUPIM, the real estate investment management arm of M&G, and BT.

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Thursday 4 April, 2013

BT Delivers Solution in Nine Months to Support Retailer’s Record Double Digit Sales Growth

BT Expedite, BT’s multichannel retail specialist business, has successfully completed the rollout of a new cloud-based version of its Store 6.3 Point of Sale (POS) solution for Fat Face, the active lifestyle clothing and accessories retailer.

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BT sponsor the Retail Week Technology awards for a fourth year

Thursday 7 February, 2013

BT is extremely proud to be headline sponsor for the high profile BT Retail Week Technology Awards 2013.

This is the fourth year BT’s retail specialist division, BT Expedite has sponsored the awards.  This year’s accolades will be presented at London’s Hilton Hotel on 14 June.

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Tesco uses BT cloud contact technology to bring it closer to customers

Thursday 31 January, 2013

BT’s flexible Cloud Contact solution being used by all UK Tesco contact centre employees

Tesco, one of the world's largest retailers, is using BT’s Cloud Contact solution to give its UK customers an enhanced, more flexible and more responsive contact centre service.

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Monday 28 January, 2013

Last year was a record year for online shopping with sales up by 70 per cent for the Christmas rush compared to 2011, according to BT’s specialist retail division, BT Expedite and Fresca. Between December 1 and Boxing Day, BT Expedite and Fresca saw the largest number of orders ever recorded through its Fresca Commerce platform (FCP), the e-commerce solution, behind some of the world’s biggest brands such as Warehouse, Karen Millen and Thomas Pink.

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Wednesday 19 December, 2012

BT today announced a global managed networked IT services contract with Clarins Group, the European leader in design, manufacture and selling of premium skin care products. This contract covers the transformation of Clarins’ global IT infrastructure and the improvement in the management of its critical applications.

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GAME rolls out free wi-fi across UK stores

Tuesday 18 September, 2012

GAME, the UK’s leading videogames retailer, today announced that in partnership with BT it will provide wi-fi access to its 341 UK stores, creating a new environment for gamers to interact and discover new titles.

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PayPal unveils technology partners behind inStore system

Wednesday 20 June, 2012

NEWS ANNOUNCEMENT: Eagle Eye Solutions and BT Expedite help put PayPal at the forefront of the changing customer journey for Aurora Fashions

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BT Expedite and Aurora Fashions hit double top at Awards

Wednesday 20 June, 2012

BT Expedite came out on top in two categories at this year’s prestigious Retail Week Technology Awards, scooping the prizes for EPoS Initiative of the Year and Multichannel Integration of the Year.

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Store 6 the first UK EPOS to offer PayPal in Store

Wednesday 30 May, 2012

BT Expedite's Store 6, the UK’s leading EPOS system for multi-channel retailers, is now enabled for PayPal in Store capability.

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Tuesday 22 May, 2012

UK’s most popular bookseller, stationer and newsagent works with BT to speed up service times with NCR self-checkouts

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Wednesday 16 May, 2012

BT Expedite, BT's specialist multichannel retail business, today announced a deal with Charles Clinkard, one of the largest independent footwear retailers in the UK.

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BT Expedite are on the the Black country

Thursday 5 April, 2012

BT Expedite are moving to flagship offices in Sandwell West Bromwich effective from 30th April 2012

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Thursday 19 January, 2012

Wednesday November 30, the day many workers across the UK took industrial action, was the most popular online shopping day in 2011, according to BT’s retail specialist division, BT Expedite and Fresca.

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Wednesday 21 December, 2011

Triumph, a leading Swiss-based manufacturer of lingerie, underwear and shape wear for women and men, chose BT, one of the world’s leading providers of communications services and solutions, to connect its rapidly expanding network of production sites and shops with the company’s headquarters in Bad Zurzach, Switzerland.

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BT brings The Future of Retail to Retail Business Technology Expo 2012

Friday 16 December, 2011

The Future of Retail is coming to Retail Business Technology Expo and Cards & Payments Solutions 2012, courtesy of BT.   BT will be using the UK’s fast growing retail expo as the platform to host an innovation technology showcase called ‘The Future of Retail – Lighting up the High Street’. 

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Oasis & BT Expedite iPad POS Solution shortlisted for Retail Week Award 2012

Wednesday 16 November, 2011

The Oracle Retail Week Awards are without question the biggest event in the retail calendar.

We are delighted to announce that Oasis has been nominated and shortlisted for the Retail Technology Initiative of the Year category at this years awards.  The Oasis Argyll Street flagship launch with iPad PoS will be up against seven other technology initiatives on the 12th March. 

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BT Expedite & Fresca and Thomas Pink win SME retailer of the year

Thursday 27 October, 2011

It’s been a very busy year for the Thomas Pink IT team. Which means it’s been a very busy year for us.  But the hard work has really paid off – with recognition of our work together in no less than three categories at the Retail Systems Awards 2011 on 26 October.

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John Lewis commits to free WiFi in all its shops

Friday 21 October, 2011

It is the latest move by the retailer to offer its customers a fully multi-channel, multi-platform shopping experience and capitalises on the boom in m-commerce.  The WiFi access from BT Openzone allows wireless connectivity to the internet for John Lewis shoppers via any wireless-enabled PC, tablet or smartphone.

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Monday 12 September, 2011

Fans of Coast, Oasis, Warehouse and Karen Millen can now buy clothes in-store using fashion retail’s first iPad-enabled point of sale (PoS) system, supplied by BT Expedite, BT’s specialist retail division.

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Aurora goes global with BT Fresca

Monday 15 August, 2011

BT's specialist retail e-commerce division, BT Fresca, has signed a new five-year deal with Aurora Fashions and Karen Millen.

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Mobile commerce takes off as retailers' I.T. investment priority

Thursday 14 July, 2011

For the first time ever, top retailers’ priority for IT investment is e-commerce and mobile commerce, according to the latest annual IT in Retail research of the UK’s leading 100 retailers by Martec International, sponsored by BT Expedite.

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Store project scoops top prize at tech awards

Friday 17 June, 2011

A BT stores services project scooped a top prize when almost 600 UK retailers and retail technology suppliers gathered for the BT Retail Week Technology Awards.

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Lyle & Scott launch Facebook store

Wednesday 25 May, 2011

Lyle & Scott has launched its first social media commerce store. The new application by e-commerce specialists BT Fresca means customers can now make purchases with the Scottish fashion brand on Facebook.

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Crabtree & Evelyn choose Point of Sale as a service from BT

Wednesday 16 March, 2011

BT has installed a new cloud-based version of its Store 6.2 Point of Sale (POS) solution for Crabtree & Evelyn, the international fragrance and luxury gift retailer.

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Lyle & Scott to launch social media commerce store with BT Fresca

Thursday 10 March, 2011

Lyle and Scott has today confirmed that it is working on its first social media commerce store that will enable users to process transactions through Facebook. The application has been developed by partner BT Fresca and follows fashion clothing brand Lyle and Scott’s recently re-launched mobile optimised website.

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Pets at Home launch a new Pet Care iPhone application

Friday 25 February, 2011

Pets at Home has launched a new Pet Care iPhone/iPad/iTouch application.  This is a first step for the company and heralds the beginning of further developments in the area.  

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Lyle & Scott soars with BT Fresca online makeover

Monday 13 December, 2010

BT’s retail specialist e-commerce division, BT Fresca, has re-launched a new mobile optimised web site for fashion clothing brand, Lyle & Scott.

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Putting the zest into learning with Citrus solution

Friday 10 December, 2010

The Co-operative Group has completed the initial rollout of a new state-of-the-art online communication and training programme to food stores nationwide after a successful pilot.

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Pets at Home extend multichannel capability

Wednesday 3 November, 2010

Pets at Home extend multichannel capability with the addition of “Click and Collect” and reap the rewards – doubling order expectations

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Thursday 16 September, 2010

BT has won a five-year contract with Debenhams to transform the high street retailer’s data network and upgrade it onto BT’s next generation, high-speed 21CN software-driven network.

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Monday 16 August, 2010

BT announced today that its retail specialist e-commerce division, BT Fresca, has launched a new e-commerce web site for Farrow & Ball on the FrescaCommerce platform.

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Thursday 12 August, 2010

Retailers’ investment in IT remains stagnant this year, with the sector planning to spend more on technology as the economic situation improves. This picture emerges from the latest IT in Retail report of the top 100 companies, surveyed by Martec International, and sponsored by BT Expedite for the second year.

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LSN and BT join forces to launch BT Qualify, which makes vocational qualification assessment easier and faster

Monday 5 July, 2010

Expanding the functionality of online assessment available to UK colleges, LSN and BT have today launched BT Qualify, a new e-Portfolio system which greatly simplifies the process of gaining vocational qualifications for students and their assessors nationwide.

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Online fashion retailer digdeep chooses BT to launch streetwear inspired by sporting legends

Wednesday 16 June, 2010

BT’s retail specialist e-commerce division, BT Fresca, announced today that it has launched the website and international e-commerce platform for the UK’s newest online fashion retailer, digdeep. BT Fresca will also provide digdeep with online marketing services.

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BT delivers virtual fitting rooms to Tommy Hilfiger

Wednesday 28 April, 2010

Tommy Hilfiger, one of the largest designer apparel brands globally, has signed a five-year managed services contract with BT to provide a videoconferencing solution which includes the industry’s first ‘virtual fitting rooms. This will reduce travel time and costs, increase speed-to-market and lower carbon emissions

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New Look selects BT Expedite to underpin its multichannel capabilities

Friday 8 January, 2010

New Look, the UK fast-fashion retailer, has signed a contract with BT to implement its Store 6 EPoS solution across its UK and International outlets. BT believes that this is the biggest UK store EPoS refresh so far in 2009

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Snow+Rock climbs new e-commerce heights

Tuesday 5 January, 2010

BT announced today that its retail specialist e-commerce divison, BT Fresca, has won a three-year contract to provide the new web site and e-commerce platform for Snow+Rock, the climbing, skiing and adventure retailer (

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Mint velvet launches online with BT Fresca for maximum impact

Thursday 8 October, 2009

BT's retail specialist e-commerce dividion, BT Fresca, announced today that it has designed and built the website and begun providing online marketing services for Britain's newest major fashion retailer, Mint Velvet (

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DW Sports fitness signs major five-year deal with BT Expedite

Sunday 6 September, 2009

DW Sports Fitness Clubs, the former JJB Sports chain of fitness clubs, has signed a five-year contract work up to £2.75 million with BT to implement its Connected Retailer suite of multichannel applications.

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Warehouse and Thomas Pink pick BT to boost store and web shopping

Tuesday 14 July, 2009

Thomas Pink, the British luxury shirtmaker and Warehouse, providers of fashion design for the high street, are the first businesses in the UK to use BT Expedite's Integrated Store multi-channel system, linking store and online channels.

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