Posted by: Geoffrey Barraclough  |   Comments  No Response

Store 6, the UK’s leading EPOS system for multi-channel retailers, is now enabled for PayPal in Store capability. This means that our clients can now offer PayPal’s 100 million customers the chance to use their smartphones to pay for goods at the till point.

We’ve gone live today at the Aurora Fashions brands which include Karen Millen, Warehouse and Coast. The first store enabled was Oasis Fashions at Westfield, Stratford.

Smartphone users can download the “PayPal in Store” app which links to your existing PayPal account. Simply fire up the app when you want to pay and you get a unique one-time barcode. The cashier simply scans the barcode which then draws the funds down from your PayPal account and you’ll receive an instant electronic receipt.

We showcased Paypal in Store at our client conference earlier this month and had so much interest that there was standing room only in that session. We expect a number of well known high street brands to follow Aurora’s lead before the end of the year.

One of the most attractive features of Paypal in Store is that it removes one of the headaches of running a multi-channel retailer. Customers that buy a product with PayPal online can now return the item in store for exchange or refund. All the administration and reconciliations are carried out by the Enterprise Returns function in Store 6. Simple.

BT Expedite provide multi-channel retail systems to many UK high street retailers including WH Smith, Primark, JJB Sports, Mothercare, Pets at Home and Thomas Pink.  The changing face of multi-channel retail and the future of payments is a key area of investment for BT Expedite.  PayPal in Store integration is just one of the areas BT Expedite are trailblazing.

Here’s a video from Paypal that explains how Paypal in Store will work at Oasis.

      
For more information about Store 6 visit http://www.btexpedite.com/store or contact us

Posted by: Robin Coles  |   Comments  No Response

This week we were very pleased to announce a deal with Charles Clinkard, one of the largest independent footwear retailers in the UK. Charles Clinkard had been looking hard for ways of integrating its on and offline activities; current systems needed a lot of manual processing for functions such as click and reserve. But after its research of the retail technology market place the company chose BT Expedite so I’m grateful to it and our people who worked so hard to show what we could do.

                       

We’ll be installing Connected Retailer multichannel system for Charles Clinkard, including Mercatus central merchandising, Store 6 point-of-sale, integrated store and Customer Relationship Management (CRM).

Retail integration projects like this can be very complex, and Charles Clinkard wanted to be certain that the installation project could take place without business interruption.  We’ve got quite a bit of experience of carrying out these projects now and we were able to show what we’d done for other retailers in similar circumstances.  It also wanted to ensure that anything we put in would be future proof, constant expenditure on systems and a small IT team meant that ‘keeping ahead’ was vital. We showed how we continually invest in our technology to keep it ahead of the game.

These projects are fascinating. Clients can go into them with some trepidation and they’re right to do so but there’s plenty out there now that have hit the new wave of combined on and offline retailing, and we’ve been pleased to help them along the way. We’re looking forward to making Charles Clinkard into another text-book case study – we’re a great fit for it, and it should know!

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