Blog

28th June, 2016

What is AOM and how can it help you?

In an increasingly complex world, AOM may hold the key to getting on top of your omni-channel retail operations.

Audit and Operations Management (AOM) lets you efficiently process data from all transaction sources and channels to the enterprise systems that depend on it

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More than 250 retail brands around the world, representing well over 20,000 stores and £34 billion in annual transactions, use our AOM solution.

Everyone is trying to get “one view” of the activity across their business. In retail, this is like herding cats. The proliferation of channels in recent years, combined with the plethora of systems and processes underpinning everything make getting that elusive one view almost impossible.

Almost, but not quite.

Audit and Operations Management (AOM) lets you efficiently process data from all transaction sources and channels to the enterprise systems that depend on it. This means you can optimize four critical data-driven retail functions – Sales Audit, Loss Prevention, Voucher Management, and Employee Productivity and Commissions – with a suite of powerful applications.

We all know that retail processes and decisions depend on timely, accurate information about ever-changing conditions. But in an omni-channel enterprise, this may include different countries, time zones, retail formats and banners.

In a set up like this, you need to be able to capture retail data continually from multiple and often inconsistent sources. You then have to verify it quickly, and manage and integrate it efficiently with a wide variety of core systems, including merchandising, sales reporting, inventory control, loss prevention, customer relationship management, and general ledger.

Get ready to take control

More than 250 retail brands around the world, representing well over 20,000 stores and £34 billion in annual transactions, use our AOM solution. And we can deploy it two ways as a licensed solution: via the BT Cloud or on-premises.

Whichever way you choose to set it up, you’ll be able to integrate it with a wide range of systems and devices. It’ll give you the tools to streamline your auditing operations in multiple countries, currencies and languages, as well as to:

  • leverage robust querying and reporting tools
  • tightly control employee fraud and errors
  • centralise control and tracking of all vouchers, layaways, and special orders
  • consolidate sales tax tracking and reconciliation and provides full VAT support
  • compile comprehensive performance data for review and follow-up.

Altogether, Our AOM solution gives you firm control over transactions and resources; full confidence in the integrity of your data; an accurate, consistent picture of your activities; and the ability to make better business decisions.

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