Featured Event
BT Expedite & BT Fresca Client Conference 25th May - 26th May 2011 Stratford-upon-Avon
Bringing it all together for profitable multichannel retailing
We really did bring it all together at Stratford this year – with more retailers, more retailer-led sessions, more demos and more user groups than ever before.
Over two days we heard about different ways to tackle expansion, Facebook commerce sites, international fraud prevention, the art of clientelling, revolutionary learning systems, and the beginnings of a new age in stock management. And at the end of it all we even had wise words from Red Dwarf’s Kryten. Now that’s bringing it ALL together.
Relive the event
If you need a quick reminder of what you saw at the event – or a glimpse on what you missed out on – you can get a flavour of what was covered from the video highlights below.
Featured video
A three-minute whistle-stop tour of our two-day retail event.
Get a quick overview of what went on, including feedback from Aldo Group, AS Watson, Aurora Fashions, Crabtree & Evelyn, and The Co-operative Group as well as partners and experts within our team.
Keynote speech
It wasn’t easy, but we’ve boiled down over two hours of presentations into just 16 minutes. See what we’ve achieved since last year, what’s happening now – and where we’re going next. Covering everything from E-commerce and product updates to new technology and consumer trends.
See more video highlights from the event
Get to the heart of CRM & loyalty
Cole Haan, Thomas Pink and Liberty discuss the ups and downs of CRM & Loyalty
PLAY (03:27)
Expansion: franchise or e-commerce?
Hear Aurora Fashions, Aldo Group and Momentis, as well as BT's Robin Coles, discuss competing strategies
PLAY (01:38)
Integrated store roll out
Jason Shorrock introduces the easy way to get click and collect in place
PLAY (02:16)
Payment Card Industry (PCI)
Kevin Burns provides an overview of what's becoming an annual conference favourite
PLAY (01:55)
On-demand retail systems in the cloud
Crabtree & evelyn has become the first retailer to opt for our hosted on-demand point of sale
PLAY (00:22)
Self-checkout now not just for grocers
NCR and WH Smith explain why self-checkouts might be about to really take off
PLAY (00:30)
An agile supply chain means better business
Robin Coles shares his thoughts on smarter supply chain integration following the presentation by Thomas Pink
PLAY (01:15)
Learning with a CITRUS twist
The Co-operative Food Group has rolled out a fantastic new training portal with BT Learn Diverse
PLAY (02:05)
Why decoupling IT systems makes sense
Pets at Home is blazing a trail in retail IT to help make the business more agile
PLAY (00:44)
See more videos on YouTube
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