In-store mobility

Free your store staff to cut queues and deliver better customer service

We have a long track record in mobile solutions which can help enhance your customer service. Large retail clients such as Halfords, WHSmith, and Pets at Home have all successfully applied our solutions.

Inventory management


 

Our mobile technology will help make your staff more productive, reduce queues, relieve pressure on till points and deliver service improvements. Many retail tasks can be completed simply and quickly without being tied to computers in the back store. Our solutions can help you:

 

  • utilise inventory wordlists and tasks to migrate staff from back office to shop floor
  • complete goods receiving in batch or real-time (for multichannel)
  • transfer stock easily in or out of store to other stores or a central warehouse
  • query own store, nearby stores or even central warehouse stock availability
  • complete an item price check for a customer, or carry out compliance price checks on the shop floor.

 

You can also get complete stock cycle counts on defined stock lines to support improved inventory accuracy, highlight stock losses. These are key controls in an integrated multichannel environment. And multichannel order processing enables colleagues to acknowledge, pick and prepare web orders for customer collection without the need to tie up a till.


Mobile point of sale (POS)

 

We know that there’s no ‘one size fits all’ solution for hardware so we offer:

 

  • mobile POS on a trolley
  • wireless integrated card payment terminal
  • combination of inventory management terminal with a mobile card payment terminal.

 

Each of our POS options provides:

 

  • sell or void items
  • in-store order capture
  • suspend transaction
  • item discount
  • transaction discount
  • tendering.