BT for Retail Summit: Build a model retail business

22 May 2013

Whittlebury hall, Northamptonshire

22 May 2013

Whittlebury hall, Northamptonshire

The BT for Retail Summit 2013 was held in the motorsport-themed Whittlebury Hall. With more retailer-led sessions and technology demos than ever before it was the biggest – and best – retail conference we’d hosted. So what did over 200 delegates get out of this two-day technology pit stop?

BT for Retail Summit 2013 highlights

Get an overview of the event, including keynote speeches from our new CEO David Grossman, Futurologist Dr Nicola Millard and feedback from retailers

Why easy is the new loyalty, Dr Nicola Millard, BT’s Futurologist

Why easy is the new loyalty Dr Nicola Millard, BT’s futurologist, reveals new research showing that if you make things difficult, people won’t come back

What's new and what's good, John Ryan, Stores Editor at Retail Week & Drapers

When it comes to retail theatre the store is still centre stage, as John Ryan, Stores Editor at Retail Week & Drapers demonstrates

Do or Die: Olympic lessons for retail

Britain’s most successful female rower and Olympic gold medallist, Katherine Grainger CBE, discusses the themes of her inspirational after dinner speech