Internet Retailing Conference 2014

14 October 2014

Novotel, Hammersmith, London

Date:
14 October 2014

Venue:
Novotel, Hammersmith, London

 
We joined over 960 delegates at this years annual Internet Retailing Conference.  Key themes that came out from the day included how to successfully expand internationally, the growth and change of online and mobile presence and the importance of being able to offer your customer the ability to shop how they want to shop.

Key themes that came out from the day included how to successfully expand internationally, the growth and change of online and mobile presence and the importance of being able to offer your customer the ability to shop how they want to shop.

These messages were echoed through various workshops and presentations through out the expo.  The day started with a key note from Mark Lewis Online Director of John Lewis who told us that the way we shop is set to change more in the next 5 years than anything we’ve seen so far. Looking ahead, he said delivery, data and changing customer behaviour would drive change in the business.  The final key note speaker Andy Harding Executive Director, Multi Channel from House of Fraser explained how the department store had rebuilt its online business by putting responsive, mobile design first.