BT Expedite multichannel retail solutions

Case studies

WHSmith brings the cost of training to book with VVL™


 Costly paper-based training solutions are a thing of the past for the UK’s leading retailer of books, stationery, newspapers and magazines. Virtual View & Learn™, BT Expedite’s innovative instore support and training tool, proved a cost-effective way to ensure consistent training messages across the company – helping WHSmith deliver improved service to their customers.

Click here to read more about Virtual View & Learn and the many benefits being enjoyed by WHSmith, their staff and more importantly, their customers.

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