Capabilities

See our suite of market leading products and services

Single Customer View whitepaper

Download a copy of our latest white paper, based on our extensive market experience, it will take you through the five steps needed to begin influencing brand perception and incremental buying behaviour and show you how to increase revenues by 2 per cent: Identify customer touch points Analyse the data Surface…

Store

Our store solutions will work hand in hand with your e-commerce, back office, supply chain, loyalty and CRM systems – providing product info, customer details, real-time pricing and global stock visibility – to help support a seamless, consistent omni-channel customer experience.

Supply chain

We’ll give you the tools you need to manage the full lifecycle of a retail business, from planning, forecasting and assortment planning, through design and sourcing, shipping, allocation and replenishment – all the way to the consumer. This means you’ll meet the service expectations of your customers – whether retail,…

Customer

CRM customer solutions: We provide innovative, packaged CRM, loyalty and cardless schemes to over 120 retailers, giving them the tools to continually improve customer service, drive loyalty and increase their share of each customer’s wallet.

E-commerce

Driven by a unique blend of technology and industry expertise, our e-commerce solutions are proven in the field and trusted by some of the world’s best known brands. We can help you expand internationally, break into new markets and seamlessly manage multiple brands through a single platform.

Managed Services

Our managed services for retailers take care of your IT so you’re free to look after your business and your customers. We make sure your in-store applications are always available, with proactive monitoring to identify and fix issues before they become problems. One service level agreement and one number for…

Networks

Networks solutions for retailers from BT Expedite: We’ll arm you with an agile platform to support future growth and services, which you can scale up and down quickly to meet changing needs. Our fully managed service will make your life easier and we offer a smooth migration, with minimal impact at…