Customer Engagement
Mobile PetPad helps Pets at Home hit new customer service heights
With pet welfare central to Pets at Home, the retailer wanted a way to provide an even better service to in-store customers purchasing a pet – ensur ...
Loyalty is about delivering on a brand promise consistently. We provide innovative, packaged CRM, loyalty and cardless schemes to over 120 retailers, giving them the tools to continually improve customer service, drive loyalty and increase their share of each customer’s wallet.
Our loyalty and CRM solution gives you a 360° view of your customers with real-time connectivity across all sales channels. You can analyse customer profitability, track multichannel communications and unearth your best shoppers – while managing everything centrally. Read more…
A CRM tool can only give you so much. It’s the know-how that really makes the difference. With 25 years’ experience and a solution created specifically for retail, we can accurately calculate your loyalty ROI and make sure it’s achieved on time. Read more…
In an increasingly cashless society, consumers want flexible, simple ways to redeem electronic gift cards or vouchers. Our mobile marketing solutions also enable you to leverage your customer insight and offer highly focused promotions direct to a customer’s mobile. Read more…