With different job functions dotted across different stores, it’s hard to provide a simple, consistent, flexible method of communication, training and support. The traditional approach – face-to-face induction courses, bulky folders of regulatory training, mass emails into the unknown and intranets managed by overstretched management – is expensive, ineffective and time-consuming.
We have a better way, a personalised online one-stop shop for all employees
The BT Learning & Communication Portal can be accessed through PCs, touch tills or mobile devices, and provides instant, easy access to tailored reference materials, communications, learning and progress reporting.
BT Portal
An integrated learning area within the portal provides trackable activities, with each course or module targeted at a particular individual’s job role. Company documentation is available at employee’s fingertips making learning easier to manage and ensures a consistent approach.
BT Communicate
With messaging and eForms you can communicate with a group, region, store or even on a one-to-one level. And when it comes to compliance or regulatory information, you’ll be able to see that essential information has been read and acted on, reducing your legal and security risks.
BT View
Revolutionise the way you provide reference and support information to your staff. This means vital information isn’t hidden away, it’s right there in front of people – on a till or mobile device, to help when needed most.
•reduce paper, printing and training delivery costs
•target content based on job role
•maintain operational consistency
•track learning progress and document acknowledgement
•manage content easily (with client administrators)
•bring together all communication and learning support.
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