RBTE with Pets at Home & Phase Eight
The recent Retail Business Technology Expo brought together the UK retail technology industry. Filled in the hall of London Olympia the show was bigger and busier than ever. Everyone was talking about...
Mark
Lessons from Black Friday and Cyber Monday 2015
With the dust settled and the numbers counted, I think it is safe to say that this year’s Black Friday and Cyber Monday event was not as low key as some feared. The absence of high profile retailers...
Mike
E-commerce focus group brings suppliers and customers closer together
On Wednesday 18 November we held our latest e-commerce Customer Focus Group, which was kindly hosted by our partners Powa Technologies at their stunning offices in Bishopsgate, London. ...
Melanie
Here it comes again: Preparing for Peak
With the peak trading period about to hit, a panel of experts got together at the recent BT for Retail Summit to share their thoughts on what we’d learned from last year’s peak trading period – ...
Jessica
Why the Omni-channel swap shop won’t stop
“Omni-channel” is about the buzziest of buzzwords at the moment. As customers we are waltzing between digital and physical worlds as we attempt to get a bargain, get inspiration, de-risk our dec...
Dr Nicola
Operational excellence: Work your assets off and shake your bottom line
Efficiency is not the most glamorous of topics for retailers. But maybe it should be. Because it doesn’t matter how glitzy your new website is or how dramatic you make your in-store theatre, if you ...
Jessica
PetPad set to revolutionise store operations
How big a change is mobile for retailers? At Pets at Home, the roll-out of the ‘PetPad’ is being described as revolutionary – on a par with the introduction of barcodes and Chip & PIN and se...
John
NRF 2014: an elevated perspective from the ground floor
Retail’s big show is a must-attend event. For delegates it’s a chance to see the very latest technology trends and get an insight into what’s on the horizon – as well an opportunity to meet wi...
Diane
Mobile Retail – Great for staff – Fantastic for customers
Read on for a new look at the role of the store, the positive effect Mobile Retail is having on retailers ROI figures and, most importantly, how your essential asset, your sales associates, can become...
Tanya
Pets off the leash
Why go mobile? That’s the question many retailers are wrestling with at the moment and there are many watching the trendsetters for evidence of ROI. As someone who has led a successful in-store mobi...
Tanya