Blog

Multichannel

RBTE with Pets at Home & Phase Eight

The recent Retail Business Technology Expo brought together the UK retail technology industry. Filled in the hall of London Olympia the show was bigger and busier than ever. Everyone was talking about...

Mark Denton Mark

Omnichannel

Why the Omni-channel swap shop won’t stop

“Omni-channel” is about the buzziest of buzzwords at the moment. As customers we are waltzing  between digital and physical worlds as we attempt to get a bargain, get inspiration, de-risk our dec...

Nicola Millard Dr Nicola

Omnichannel

Pets off the leash

Why go mobile? That’s the question many retailers are wrestling with at the moment and there are many watching the trendsetters for evidence of ROI. As someone who has led a successful in-store mobi...

Tanya Bowen Tanya

CRM & loyalty